Privacy Policy
Effective Date: August 1, 2026
Welcome to Pan's Express ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order online.
1. Information We Collect
When you use our website or place an order, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Delivery address (if applicable)
- Order details
- IP address and browser information
- Device information
- Cookies and website usage data
2. Payment Information
We do not store or process your full credit or debit card information on our servers.
Payments are securely processed through Authorize.Net, an industry-leading payment processor. Your payment information is transmitted directly to Authorize.Net using encrypted connections and is subject to their privacy and security practices.
3. Online Ordering
Our online ordering system is provided by Ressto.co. When you place an order, certain information such as your name, contact information, order details, and delivery information may be processed through their platform to complete your order.
4. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Contact you regarding your order
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep your shopping session active
- Improve website functionality
- Analyze website traffic
- Remember your preferences
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Information Sharing
We may share information only when necessary with trusted service providers, including:
- Authorize.Net (payment processing)
- Ressto.co (online ordering)
- Delivery providers (if applicable)
- Technology and hosting providers
These providers may only use your information to perform services on our behalf.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal information
- Request corrections
- Request deletion of your information where permitted by law
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Pan's Express
Phone: 985 229 9488
Address:306 3rd Street, Suite B, Kentwood, LA 70444